Welcome to Greenstar Cleaning Service Ltd. Please read these terms and conditions carefully before using our services.

Service and Fee Discussions: For inquiries regarding our services and fees, please reach out to us by phone at +1 780-761-9992 or via email at contact@greenstarcleaningservice.ca. We are here to assist you with any questions or concerns.

1. Cancellation and Refund Policies

• Greenstar Cleaning Service Ltd understands that circumstances may require clients to cancel or reschedule services. We have a cancellation policy in place that outlines the procedures and any associated fees. Please contact us at +1 780-761-9992 or contact@greenstarcleaningservice.ca to discuss cancellations or refunds. We strive to accommodate your needs while ensuring fairness to all parties involved.

2. Liability and Insurance

• Greenstar Cleaning Service Ltd is committed to providing high-quality cleaning services. However, in the unlikely event of any damages or losses occurring during the provision of our services, we will assess the situation on a case-by-case basis to determine liability. We have insurance coverage to address such situations, and claims will be handled in accordance with the terms of our insurance policy.

3. Privacy and Data Collection

• Greenstar Cleaning Service Ltd values your privacy. We collect and use your personal information only for the purpose of delivering our cleaning services. We do not share your information with third parties unless required by law or with your explicit consent. For detailed information about our data collection and usage practices, please refer to our Privacy Policy.

4. Service Agreements

• We may require clients to enter into service agreements outlining the terms and conditions specific to their cleaning services. These agreements will detail the scope of work, pricing, scheduling, and any additional terms agreed upon between Greenstar Cleaning Service Ltd and the client.

5. Complaints and Dispute Resolution

• If you have any complaints or disputes related to our services, please contact us at +1 780-761-9992 or contact@greenstarcleaningservice.ca. We are committed to resolving issues promptly and professionally through open communication and negotiation.

6. Termination of Services

• Clients have the right to terminate our services according to the terms outlined in their service agreements or as specified in our cancellation policy. Greenstar Cleaning Service Ltd also reserves the right to terminate services for clients who violate our terms and conditions.

7. Indemnification

• Clients may be required to indemnify Greenstar Cleaning Service Ltd against any liabilities or claims arising from the client’s use of our services or any breach of our terms and conditions.

8. Intellectual Property

• Greenstar Cleaning Service Ltd retains ownership of any content, including images, created during the provision of our services, unless otherwise specified in a service agreement.

9. Jurisdiction – These terms and conditions are governed by the laws of Alberta, Canada. Any disputes arising from the use of our services will be subject to the jurisdiction of Alberta’s courts.

10. Updates and Amendments – We may update these terms and conditions from time to time. Any changes will be effective immediately upon posting on our website. We recommend checking this page regularly for updates.

11. User Responsibilities – Clients are responsible for providing accurate and complete information, as well as adhering to our terms and conditions and any service agreements they enter into with Greenstar Cleaning Service Ltd.

By using our services, you agree to abide by these terms and conditions. If you have any questions or require further clarification, please don’t hesitate to contact us at+1 780-761-9992 or contact@greenstarcleaningservice.ca.